Cameras, alarm panels, WhatsApp, SMS, email, phone calls, patrols and drones — brought together on one screen. Every signal becomes one alarm, every alarm shows one clear next step, and every customer gets a full report when it is over.
Most control rooms juggle a camera app, an alarm receiver, a phone, a WhatsApp group and a logbook. Jericho 360 replaces the juggling. Whatever raised the alarm and however you respond, it all lands on one thread with a time on every line.
One gold button that changes with the alarm: Take it → Call customer → Send patrol → Patrol arrived → Patrol report → Close alarm. No wall of buttons, no guessing what to press at 2 a.m.
From the alarm card a controller presses Send drone. The drone takes off from its pad at the site, flies to the trouble spot and streams what it sees back to the control room. It counts the people and vehicles there, and when the patrol arrives it flies overhead to watch for anyone closing in.
Drone response is being piloted with selected sites. Every flight follows South African civil aviation rules.
Detection, calls, WhatsApps, patrol updates and notes on one timeline, so a new controller can pick up any alarm mid-way.
Every camera on the wall, and the alarm camera brought to the front the moment something happens. Quality adjusts to the site’s connection.
Call customers and patrols from the screen. Every call is recorded and attached to its alarm.
Each site has a password and a quiet panic word. They are sealed and every look at them is logged.
Paint a site’s week as Armed, Home or Disarmed by the half hour, then override it in one tap when plans change.
Rules per camera, snooze, and customer corrections like “that was the cat” feed suggestions that quieten noisy cameras.
A branded PDF with response times (taken, dispatched, on site, closed), the patrol report and the footage that was kept.
Updates appear on every controller’s screen as they happen. It runs in a browser on a PC, tablet or phone.
Only staff on the approved list can open the control room, and every action is recorded against a name.
The cameras watch and the alerts come straight to you on WhatsApp, followed by a phone call if you don’t answer. Tap Send help and we can send a patrol.
Every alarm goes to trained controllers first. They verify it on camera, phone you, and send armed response when it’s real.
Everything in Monitored, plus a WhatsApp snapshot shortly after the control room has the alarm. All OK stands the response down.
Jericho 360 can be set up under your company’s name, logo and colours. It covers the business side as well as the alarms, from the first quote to the monthly invoice.
We’ll connect a site, show you a live alarm from detection to report, and price the service level that fits. Already using Jericho Mini? Your cameras move across as they are.